Responsible Gaming at 7cbaji

Our Commitment

Gaming With Responsibility

At 7cbaji, responsible gaming is not a policy footnote — it is a core part of how we operate. We believe that gambling, when approached with the right mindset and the right tools, is an enjoyable form of entertainment. But we also know that for some people, gambling can become a serious problem. Our role is to make sure that every player on the 7cbaji platform has access to the information and controls that help keep gaming in its proper place: fun, voluntary, and affordable.

This page outlines our full approach to responsible gaming at 7cbaji, including the practical tools available to all registered players, how to recognise the warning signs of problem gambling, and how to get help if you or someone you know is struggling. All responsible gaming features described here are available free of charge to every 7cbaji account holder.

7cbaji is strictly an adult platform. Registration and play are permitted only for individuals who are 21 years of age or older. We take this restriction seriously and enforce it through account registration checks and identity verification (KYC) processes. Any account found to belong to a person under 21 will be closed immediately and all funds handled in accordance with our Terms & Conditions.

The Basics

Golden Rules for Safe Play

Keep these principles in mind every time you log in to 7cbaji. They are simple, practical, and designed to help you enjoy gaming without letting it become a problem.

Only gamble with money you can afford to lose. Treat your gaming budget the same way you treat spending on entertainment — set an amount you are comfortable with and stick to it. Never use rent money, bill payments, or borrowed funds for gambling.
Set a budget before you start. Decide how much you are going to deposit or wager in a session before you open the app, not during it. Pre-commitment is one of the most effective responsible gaming habits.
Gambling is entertainment, not income. The house always has a mathematical edge. Do not rely on gambling winnings to cover living expenses, debts, or financial goals. Any win should be treated as a bonus, not a plan.
Take regular breaks. Long, unbroken gaming sessions can impair decision-making and lead to chasing losses. Step away regularly, especially after a losing streak.
Do not chase losses. Trying to win back money you have lost by placing bigger or riskier bets is one of the most common pathways into problem gambling. Accept that losses are part of the game and stop when you reach your budget limit.
Balance gaming with other activities. Gaming should be one leisure activity among many. If you find yourself cancelling plans with family or friends to gamble, that is a warning sign worth taking seriously.
Never gamble while upset, stressed, or under the influence. Emotional or impaired states lead to poor decisions. Only play when you are calm, clear-headed, and in control.
Keep track of time and money spent. It is easy to lose track of how long you have been playing or how much you have wagered. Use 7cbaji's built-in account tools to check your activity history at any time.

Player Tools

Tools to Keep You in Control

Every 7cbaji account includes these responsible gaming controls — accessible any time from your account settings or via support

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 7cbaji account. Once you reach your chosen limit, further deposits are blocked until the period resets. Lowering your limit takes effect immediately; raising it requires a 72-hour cooling-off period to prevent impulsive decisions.

Available in Account Settings

Session Time Limits

Set a maximum session duration for your gaming activity. When your session time is up, 7cbaji will display a notification and prompt you to take a break. You can set limits of 30 minutes, 1 hour, 2 hours, or a custom duration that suits your schedule.

Available in Account Settings

Time-Out (Short Break)

Need a short break from gaming without closing your account permanently? The Time-Out feature lets you suspend your account for a set period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Your account balance is preserved and accessible again when the period ends.

Contact Support to Activate

Self-Exclusion

If you feel you need a longer break or want to stop gambling entirely, self-exclusion allows you to permanently close your 7cbaji account for a minimum period of 6 months, 1 year, or indefinitely. Once self-exclusion is activated, it cannot be reversed during the chosen period — this is intentional, to help protect you. Any remaining balance will be returned to your registered payment method after processing.

Contact Support to Activate

Reality Checks

Enable periodic on-screen reminders that show you how long you have been playing in your current session and how much you have wagered. Reality checks can be set to appear every 15, 30, or 60 minutes. They are a gentle nudge to pause and reflect on whether you want to continue.

Available in Account Settings

Activity and Transaction History

Your full gaming history — including all deposits, withdrawals, game sessions, and bet records — is available at any time from your account dashboard. Reviewing your history regularly is a straightforward way to stay aware of your spending patterns and playing behaviour.

Available in Account Dashboard

Know the Signs

Warning Signs of Problem Gambling

Honest self-assessment is the first step. Review this checklist regularly. If you answer "yes" to two or more of these questions, we strongly encourage you to use one of the tools above or contact our support team.

Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, anxiety, loneliness, or emotional problems?
Have you tried to cut back on your gambling but found it difficult or impossible to do so?
Do you chase losses — betting more after losing in an attempt to win the money back?
Have you lied to family members, friends, or colleagues about how much you gamble or have lost?
Has gambling caused financial difficulties — missed bill payments, borrowing money, or selling possessions?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Has gambling caused problems in your relationships with family, friends, or your partner?
Have you neglected work, study, or other responsibilities because of gambling?
Do you think about gambling frequently — planning your next session, thinking about past wins or losses?

Getting Help

How to Get Help

Recognising that gambling has become a problem takes courage. If you have reached that point — or if you are worried about someone close to you — there are concrete steps you can take right now. 7cbaji supports every player who needs help, and our support team treats all responsible gaming requests with the utmost confidentiality and without judgment.

1

Stop playing immediately

Close the app and step away from the screen. This is the most important first step. Give yourself time and space before making any further decisions.
2

Activate a time-out or self-exclusion

Contact 7cbaji support at [email protected] to request a time-out (short break) or self-exclusion (long-term account closure). This removes temptation by blocking access to your account for the chosen period.
3

Talk to someone you trust

Share what you are going through with a family member, close friend, or trusted community figure. Isolation makes problem gambling harder to overcome. You do not have to handle this alone.
4

Seek professional support

Consider speaking with a mental health professional or counsellor who specialises in behavioural addictions. In Bangladesh, the National Mental Health Helpline and various NGO-supported counselling services offer confidential guidance.
5

Review your finances

If gambling has created financial difficulties, consider speaking with a financial counsellor or contacting your bank in Dhaka, Chittagong, or your city to discuss options such as bKash or Nagad spending controls on your mobile wallet.
6

Follow up with 7cbaji support

Our responsible gaming team will check in with you during and after any time-out or self-exclusion period. We can also provide guidance on returning to play safely — with limits in place — if and when you feel ready.

Support

Contact Our Responsible Gaming Team

We Are Here to Help

The 7cbaji responsible gaming team is available to assist you with deposit limit changes, time-out requests, self-exclusion applications, and any concerns about your gambling behaviour.

All responsible gaming enquiries are handled confidentially and without judgment.

[email protected]

Please use the subject line: "Responsible Gaming Request"
Response time: within 24 hours on business days

Our Standards

7cbaji's Responsible Gaming Commitments

Six principles that guide every responsible gaming decision we make at 7cbaji

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Strict 21+ Enforcement

Age verification is mandatory for all 7cbaji accounts. No player under 21 may register, deposit, or play. Accounts identified as belonging to minors are permanently closed without exception.

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Player Protection First

When a player's betting patterns suggest problem gambling behaviour — such as rapid loss-chasing deposits or dramatically increased session lengths — 7cbaji's team may proactively reach out to offer support tools, even if the player has not requested them.

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No Pressure Marketing

7cbaji does not send promotional SMS or bonus offers to players who have active deposit limits, are in a time-out period, or have previously contacted our responsible gaming team. Marketing is suppressed for vulnerable players automatically.

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Irreversible Self-Exclusion

Once a player activates self-exclusion, it cannot be reversed during the chosen period — not by the player, not by customer support. This intentional friction is a core safeguard against impulsive reversal decisions made in the heat of the moment.

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Full Transparency on Odds

7cbaji is committed to clear, honest communication about how games work. All games display their return-to-player (RTP) percentages, and 7cbaji never makes claims that imply guaranteed wins or present gambling as a reliable income source.

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Confidential and Judgment-Free

Every interaction with the 7cbaji responsible gaming team is fully confidential. We do not share responsible gaming case details with third parties. Players seeking help are never penalised, shamed, or treated differently from other account holders.

Play Smart, Play Safe with 7cbaji

When gaming stays fun and in control, it is one of the best forms of entertainment available. Explore 7cbaji's games — and remember, your responsible gaming tools are always just a tap away in your account settings.

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